Skip to Main Content
THBS crew installing interior drainage in basement

Basement Waterproofing

Leaking and flooding basements can be a headache and lead to major home repairs. Don't risk it - protect your home.

Get Your Free Estimate

Many homes in North Carolina and other areas in the southern United States are built without basements for a variety of reasons including inhospitable soil. However, if you do have a basement that is below grade or at least partially underground, it’s important to be aware of its condition. Have you noticed any water damage or musty odors in your basement? Do you see signs of leaking, cracking walls? These problems are common as well as dangerous for your home and your family. Having a reliable waterproofing system in place will help protect and restore your home’s health and safety.


The Causes of a Wet Basement

There are several reasons why you’ve got a wet basement on your hands, but one main culprit has to do with the ground your home was built on.

Crawl spaces and basements are well known for being damp, dank spaces. Even when your home has no groundwater flooding issues and has perfect plumbing, the spaces can be plagued by moisture issues. One major culprit for humidity in your home is a phenomenon called the “stack effect“.

The stack effect refers to the process in which hot air leaves the home through your attic and upper levels. As it does, a vacuum is created below, and new air is pulled upwards through the basement, crawl space, and lower levels.

READ MORE ABOUT THE STACK EFFECT >

A large hole had to be dug in the ground to make room for your house. After the foundation floor and walls were built, some of the excavated soil was replaced or “backfilled” to fill the gap between the walls and the existing earth. This soil is loose, fluffy, not as dense or tightly packed as undisturbed soil, and it tends to absorb more water. When water collects in the soil immediately surrounding the house, it creates a “clay bowl” and puts pressure on the walls, which leads to cracks and leaking water.

When the soil around your foundation becomes wet, it expands and puts pressure on the walls. This constant force exerted on the walls is known as hydrostatic pressure. When this force becomes more than the walls can handle, they will begin to crack and bow inwards. This affects the structural integrity of the walls. Water also will then work its way through any opening available, including cracks and openings around pipes or windows.
 

Mother Nature can be unpredictable, and North Carolina experiences its share of wild weather. Heavy rainstorms can dump a lot of water on the ground, and hurricanes bring floodwaters with nowhere to go. This water can then find its way inside through saturated soil and wall cracks.

A footing drain was installed outside the foundation walls of your home during its construction to help keep water away. But this drain can easily clog and allow water to collect by the walls. Preventing this is difficult, and so is cleaning and flushing the drains.

Clogged or above-ground exterior drainage pipes could allow water to puddle next to the home and find its way inside any cracks in the walls. It’s a good idea to place these lines in the ground and direct them far away from your house to prevent draining water from leaking inside. But you also need to make sure these lines are doing their job. If they crack, collapse, or clog, you could end up with water in your basement.

Sump pumps are needed to keep water out of the basement. Many systems installed in the floor have metal basins, lids that rest on top of the basin, and openings for discharge pipes. Some may not have lids at all. These are ineffective systems that will only cause more problems. Metal basins can easily rust and corrode, and partial or missing lids allow water to evaporate back into or flood the basement. This leads to unpleasant odors, moisture and other water issues that defeat the purpose of the sump pump in the first place. Debris and other items also can easily fall into the system and damage the pump if the sump pit is not completely covered. 

Award-Winning Service

Groundworks, LLC BBB Business Review
  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We are very happy we had our encapsulation performed by Tar Heel Basement Systems. They were professional and did a great job, cleaned up…

We are very happy we had our encapsulation performed by Tar Heel Basement Systems. They were professional and did a great job, cleaned up after the job was completed. John, Chris, Justin, Cam and Gerridt are hard workers are extremely polite

Carlton Albritton Jr.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jabril and Jalynn did a crawlspace encapsulation and installed a dehumidifier. It looks great and was done quickly and efficiently.

Jabril and Jalynn did a crawlspace encapsulation and installed a dehumidifier. It looks great and was done quickly and efficiently.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an …

Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an honest and good company that stands behind their work and always seeks to please the customer and put them first.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

No service better than that provided by John. Austin and Chris. They all were top notch, keeping me informed about their progress during…

No service better than that provided by John. Austin and Chris. They all were top notch, keeping me informed about their progress during the job. My personal QC inspection revealed top quality workmanship.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We just finished our foundation repairs and we cannot say enough about Tarheel Basement. They have stood behind their work and have been…

We just finished our foundation repairs and we cannot say enough about Tarheel Basement. They have stood behind their work and have been very communicative. We appreciate all the guys; Justin H, Demarte, Quentin, and the others that have spent time on our home. Thanks guys!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Today I had the pleasure of meeting 3 members of your team: Tae.S, Edwin.C, and Sam.P. You could not have sent to my home anyone nicer,…

Today I had the pleasure of meeting 3 members of your team: Tae.S, Edwin.C, and Sam.P. You could not have sent to my home anyone nicer, more caring nor more respectful and pleasant than these three young men. Very professional and open to my thoughts and concerns. How comfortable each of them made me feel. What an incredible experience for me! Thank you! Rod Peterson

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin did great and was professional reviewing potential long term cracks to monitor.

Devin did great and was professional reviewing potential long term cracks to monitor.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Corey and the lads were fantastic. Very solid work and kept me updated the whole time. Corey and I went through the entire crawlspace at…

Corey and the lads were fantastic. Very solid work and kept me updated the whole time. Corey and I went through the entire crawlspace at the end and he answered all of my questions and explained everything.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I would Definitely recommend Tarheel basement systems to anyone. We had issues under our house that needed major attention. The team we had …

I would Definitely recommend Tarheel basement systems to anyone. We had issues under our house that needed major attention. The team we had was Cameron, Nyjae, Hayden and Justin. They were amazing in that they kept us informed on everything they were doing and took time to explain to me any questions I had . They were very friendly and polite.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

David P and James C encapsulated our crawl space They had great teamwork, were hardworking, professional, courteous and knowledgable…

David P and James C encapsulated our crawl space They had great teamwork, were hardworking, professional, courteous and knowledgable answering any questions we had We will recommend them they are an asset to TarHeel Basement

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Amazing work very professional.

Amazing work very professional.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar heel basements did an awesome job in our basement. Ian and Nathan were very courteous and professional and they did an excellent job. …

Tar heel basements did an awesome job in our basement. Ian and Nathan were very courteous and professional and they did an excellent job. Highly recommended.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Thank you to Aiden and his crew and Justin and his crew. The communication with all of the Tar Heel teams from beginning to end was…

Thank you to Aiden and his crew and Justin and his crew. The communication with all of the Tar Heel teams from beginning to end was exceptional. The project was completed ahead of schedule and the work site is clean. The results are positively noticeable. I appreciate all of their efforts.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Like to thanks Jalynn, Jeffrey and Robert for a outstanding job on my crawl space installation. They were very professional and precise on…

Like to thanks Jalynn, Jeffrey and Robert for a outstanding job on my crawl space installation. They were very professional and precise on all requirements of the job. Very please with the final resources. If you need any foundation work done call Tar Heel Basement System… They are the BEST!! Tony Bryant

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

From Brandon, the account manager/estimator to the crew on site (John, Edwin and Colin – I hope I got all their names correct). They were…

From Brandon, the account manager/estimator to the crew on site (John, Edwin and Colin – I hope I got all their names correct). They were awesome. Brandon was very informative and explained everything thoroughly during the estimate, he communicated through out and even answered a couple phone calls and text messages while he was out of town. The crew – John was the foreman and was super helpful. Called/texted each morning before they showed up, was professional and upbeat. This is not an easy job and they all were very professional. Would happily pay them for any future properties I may have. Sure fire example of, you pay for what you get. Professional, courteous, upbeat and communication was perfect. Thanks guys!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Nestor Bautista Andres Hernandez Felipe Fabian Julian Bruno came out did a great job was clean answered any questions I had and kept me…

Nestor Bautista Andres Hernandez Felipe Fabian Julian Bruno came out did a great job was clean answered any questions I had and kept me informed great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

JR and Noah did a great job! They were friendly, efficient and did a great job. They listened to my concerns and questions and took care of …

JR and Noah did a great job! They were friendly, efficient and did a great job. They listened to my concerns and questions and took care of everything.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joe W, Tim and Edward were awesome. Their work is top notch, they were very knowledgeable, and were even super friendly to our cats….

Joe W, Tim and Edward were awesome. Their work is top notch, they were very knowledgeable, and were even super friendly to our cats. Overall, it was a great experience. Highly recommend.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Fast and professional work by Ken, James P., and Andrew. Finished the work in two days which is awesome. Very satisfied with the work.

Fast and professional work by Ken, James P., and Andrew. Finished the work in two days which is awesome. Very satisfied with the work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess and Zach did an amazing job on our driveway concrete lifting and seam sealing today. They were knowledgeable, professional and…

Jess and Zach did an amazing job on our driveway concrete lifting and seam sealing today. They were knowledgeable, professional and attentive to the details needed for our repair. Kevin provided all the information we needed up front to be comfortable with proceeding with the contract and process to fix our driveway problems. We are 100% happy with the result.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and…

James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and the quality of their work was impressive. They took the time to give us a thorough walkthrough of their process and the completed installation, answering all our questions with professionalism and clarity. Highly recommend this team!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The guys just wrapped up at my house today. Tylor, Andrew and Stephen did a great job. They were prompt, communicated well and were happy…

The guys just wrapped up at my house today. Tylor, Andrew and Stephen did a great job. They were prompt, communicated well and were happy to answer all of my questions. Corey was quick to come out and get a plan of action, which was much appreciated. With remodeling my home I’ve found it’s rare to have a great crew that executes as planned, arrives when scheduled, and leaves things cleaner than when they started. Tar Heel has just that. As a whole they have been a pleasure to work with and I have no complaints. Excited to have peace of mind when it comes to my basement.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

David P, James C and Cris P did a great job on my install! They listened and was able to help resolve some challenges within the project.

David P, James C and Cris P did a great job on my install! They listened and was able to help resolve some challenges within the project.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had two crews at the same time. Very friendly and knowledgeable. Both crews got their work done in a very reasonable time and they were…

We had two crews at the same time. Very friendly and knowledgeable. Both crews got their work done in a very reasonable time and they were on their way. Before leaving they had videos and pictures to show the crawl space improvement. These folks show up! There was very little time between the initial call and completion of the job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin and his crew were top knotch. Albert was fantastic as well. Tremaine, Chris O, Maison and Zach were all outstanding and very polite!…

Austin and his crew were top knotch. Albert was fantastic as well. Tremaine, Chris O, Maison and Zach were all outstanding and very polite! The crew was amazing

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Job well done! On time, informative, and professional.

Job well done! On time, informative, and professional.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked…

The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked very efficiently and did it with a smile.Thanks L. Washington

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brandon Cross was very precise & knowledgeable in the encapsulation services to be provided. The crew was friendly, professional and…

Brandon Cross was very precise & knowledgeable in the encapsulation services to be provided. The crew was friendly, professional and answered any questions that I asked. The county inspector stated that it was so clean & was encapsulated properly that we could eat dinner there or even bring a pillow and sleep there. Thank you so much TarHeel Basement System. I would highly recommend them.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Outstanding work by the crew. Super nice guys to work with. Nate and his team did a fantastic job.

Outstanding work by the crew. Super nice guys to work with. Nate and his team did a fantastic job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!

Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin & John did an excellent job.

Austin & John did an excellent job.

William Saunders III

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had our crawl space encapsulated & a new dehumidifier added ..So glad we used TarHeel Basement Systems! From start to finish:Nathan’s…

We had our crawl space encapsulated & a new dehumidifier added ..So glad we used TarHeel Basement Systems! From start to finish:Nathan’s assessment & recommendations, to speaking with wonderful office staff ,to Jaqwon & Stanley’s awesome installation ( thank you so much guys) EVERYTHING turned out better than we could have imagined!!Highly recommend TARHEEL BASEMENT SYSTEMS!!!! Great Company!B.A.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jackson spent so much time assessing our crawl space, taking pictures and video and provided a full report with recommendations and…

Jackson spent so much time assessing our crawl space, taking pictures and video and provided a full report with recommendations and estimates on the portions that needed attention. He went above and beyond to ensure excellent customer service and care. I appreciated his attention to detail and his expertise.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ken,Gerry & James P did an excellent job. They were very professional. I would highly recommend.

Ken,Gerry & James P did an excellent job. They were very professional. I would highly recommend.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

We just had some work done by Tarheel and it was a great process. Mike, Eric and Austin L. were very informative along the way and great to …

We just had some work done by Tarheel and it was a great process. Mike, Eric and Austin L. were very informative along the way and great to work with. Thank you guys!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar Heel Basement Systems encapsulated our crawl space and it looks great. Ken, Stephen and Jesus were great to work with and answered all…

Tar Heel Basement Systems encapsulated our crawl space and it looks great. Ken, Stephen and Jesus were great to work with and answered all our questions and kept us informed. Thanks guys!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Vess and Zach were great. The lifted my walkway and sealed the cracks in our driveway. It looks perfect. Both were professional and…

Vess and Zach were great. The lifted my walkway and sealed the cracks in our driveway. It looks perfect. Both were professional and knowledgeable on their work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Thank you Tar Heel Basement for your work. I feel very good about your work and my home is safe and structurally sound.

Thank you Tar Heel Basement for your work. I feel very good about your work and my home is safe and structurally sound.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess and Josiah came out to lift some sunken concrete and fill some voids that developed under my garage and slab. They did an awesome job! …

Jess and Josiah came out to lift some sunken concrete and fill some voids that developed under my garage and slab. They did an awesome job! Everything looks great and I feel much better about how stable everything is.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great at explaining things that I would ask they were on time and friendly the work appears to be done good and on time. Thank you John…

Great at explaining things that I would ask they were on time and friendly the work appears to be done good and on time. Thank you John Kenny and Tim for your great service

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jared and Mike went above and beyond with our crawl space encapsulation! They installed a sump pump and dehumidifier, tackling a…

Jared and Mike went above and beyond with our crawl space encapsulation! They installed a sump pump and dehumidifier, tackling a labor-intensive job with incredible patience and zero complaints. When they finished, I could hardly believe it was the same crawl space—it looked amazing! The project took about four days, with a long commute each way, yet their dedication never wavered. They even came back to install another door, working quickly and efficiently while delivering top-notch results once again. If you need any basement system work done, I can’t recommend Jared and Mike enough. Truly outstanding service—thank you both! ❤️

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and…

Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and installed a newer, more effective sump pump. Great communicators, prompt and swift service and fully warranted service. Exactly the kind of company I like doing business with. Would not hesitate to call them for help again and again (but, hope I don't have to…hah!!). Well done Tim Martin!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

THANKS for sending Joel Cocker to do my yearly inspection. He was the most professional and thorough tech from ANY company I have dealt…

THANKS for sending Joel Cocker to do my yearly inspection. He was the most professional and thorough tech from ANY company I have dealt with for 41 years living in Bunn. He took pictures inside, outside and under the house. He explained everything in a manner even I could understand. His "bedside" manner was on point. On your scale of 1 to 5, Joel was an 11. Please send him next year unless you send him to your higher office. THANKS!!! Mike Lovin

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when…

Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when they promised they would. They were extremely professional and communicated with me throughout the entire project. I am very happy with the service and the quality of the work. Nate Griffin, James Passmore, Noe Gomez, Justin Clayton, Billy Noyola, John Reavis and everyone else associated with the project did an excellent job. I have no hesitations in recommending them.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had our crawl space encapsulated and a dehumidifier installed by Tae S. and Edwin C. of Wilmington, NC. We are very pleased with the job …

We had our crawl space encapsulated and a dehumidifier installed by Tae S. and Edwin C. of Wilmington, NC. We are very pleased with the job and they came when they said they would and cleaned up after themselves. I would recommend this company to anyone.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

John, Austin, and Chris did a great job. They worked very hard. They were professional and nice.

John, Austin, and Chris did a great job. They worked very hard. They were professional and nice.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Five stars is not enough for the crew that worked on our crawl space this past week! Mike J, Dillon Y, and Andy L were the most…

Five stars is not enough for the crew that worked on our crawl space this past week! Mike J, Dillon Y, and Andy L were the most knowledgeable, hard working team we have ever seen. They constantly went above and beyond to offer the very best customer service by repairing several items not covered in our initial quote. If you need help with your basement or crawl space look no further! Thank you guys for giving us piece of mind.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I asked for crawl space clean up. Time Martin explained process in detail, what to expect, timing for job completion. Brian, along with…

I asked for crawl space clean up. Time Martin explained process in detail, what to expect, timing for job completion. Brian, along with Tyler and Roy, did a great job. What was impressive was the communication of when they would arrive and when they were leaving. I decided on a complete encapsulation. Extremely pleased with the work. And the follow up from the office to confirm I was pleased with the job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

They did great job leveling a driveway concrete slab that had dropped about 3". They arrived on time and cleaned up the area so it looked…

They did great job leveling a driveway concrete slab that had dropped about 3". They arrived on time and cleaned up the area so it looked like they'd never been here.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

From the time I called to request an initial revie, until the work was completed, this process was professional and convenient. Zack came…

From the time I called to request an initial revie, until the work was completed, this process was professional and convenient. Zack came and crawled around in the very tight crawl space during the initial examination and then scoped the work and cost same day with me. John C and Brian C were the service representatives performing the installation of the membrane and foam board over a two day process. These guys worked so hard and kept me informed on status the whole way. I gave 5 stars because I've had lots of service jobs performed at my home and this team and the work done exceeded my expectations.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had foundation issues and a sinking outdoor porch. Tar heel basement systems assessed the situation, created a plan to address the…

We had foundation issues and a sinking outdoor porch. Tar heel basement systems assessed the situation, created a plan to address the issues (Matt Cote & Steele Welch). The foundation crew (Jaun & Alex) and the "poly" crew (Andrew, Cody, Javi & Al) came out to our home and performed the necessary work to fix the problems. We could not be happier and would highly recommend this company and individuals. Wonderful communication and work was performed flawlessly.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson….

Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson. He was courteous, knowledgable and showed up ahead of time. We will continue to use Tar Heel!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great experience with the crew, Austin G, Justin H, and Austin L, who came to level my floors. They were knowledgeable and friendly….

Great experience with the crew, Austin G, Justin H, and Austin L, who came to level my floors. They were knowledgeable and friendly. Completed the job, thoroughly, within the time that they said they would.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tae .s took the time to make sure we truly understood every thing and explain things that was not his responsibility too but he made sure…

Tae .s took the time to make sure we truly understood every thing and explain things that was not his responsibility too but he made sure we we did they did a fantastic customer service job and his crew Edwin .c and Sam .p

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very professional and courteous experience with Tar Heel Basement System. Ken, Stephen & Michael T did a great job! Thank you guy’s so much!

Very professional and courteous experience with Tar Heel Basement System. Ken, Stephen & Michael T did a great job! Thank you guy’s so much!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had a great experience with Tim Martin. He explained our crawl space problem to us and showed us pictures. He explained different…

We had a great experience with Tim Martin. He explained our crawl space problem to us and showed us pictures. He explained different options to us so that we could make an educated decision.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The 3 guys who worked at my house were amazing. Gary Hacker has the best skills of any worker I"ve ever encountered. Ben Palmer and Axel…

The 3 guys who worked at my house were amazing. Gary Hacker has the best skills of any worker I"ve ever encountered. Ben Palmer and Axel Perez were also awesome. I will recommend Tar Heel Basement to everyone. I am 67 and the work that Gary Hacker, Ben, and Axel did on my floors will out last me by years. If I could adopt all 3 of them I would.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Excellent work. A high quality job by James, Keron and the crew. They were polite, professional, responsive to our questions and concerns.

Excellent work. A high quality job by James, Keron and the crew. They were polite, professional, responsive to our questions and concerns.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess Williams was very courteous and professional and did a wonderful job!

Jess Williams was very courteous and professional and did a wonderful job!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

From the annual inspection, Nick suggested we consider adding foundation wall insulation in the crawlspace as we did not have any under the …

From the annual inspection, Nick suggested we consider adding foundation wall insulation in the crawlspace as we did not have any under the flooring and we did have this on our list to check into. He was professional and thorough. Now the hard part, the install…team was lead by Nestor Bautista and they were on time, explained/showed exactly what they would do and how. They were all friendly, professional, cleaned up completely and finished a bit quicker than expected. Nestor then walked us through the install and provided pictures of all the crawl space areas. Now the payoff, felt almost immediately warmer in den area and am sure this will provide more efficient HVAC for us. We are a Tarheel customer for over 8 years now, from Stephen Peterson to their regular service techs, Nick Harmon, to their install teams…we will be a customer for life.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were…

Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tarheel Basement Systems and the entire crew including Ken, Stephen, Tyler B., Terrance H., Keaton and Jael did an incredible job! They all …

Tarheel Basement Systems and the entire crew including Ken, Stephen, Tyler B., Terrance H., Keaton and Jael did an incredible job! They all were respectful, polite, worked very hard and got the job done on time! We received quotes from a couple of other companies, but Jeff at Tarheel Basement Systems beat all the others and saved us thousands! I highly recommend them, no need to call any other company!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Thoroughly impressed from start to finish! It took 6 weeks to get the installation appointment (post hurricane) but we received texts…

Thoroughly impressed from start to finish! It took 6 weeks to get the installation appointment (post hurricane) but we received texts periodically during that time confirming our appointment. Was nice to know we hadn’t been forgotten about! JACOB C and TERRENCE A did an exceptional job!!! They were on time, professional, polite, honest, knowledgeable and kept us informed of the progress throughout the day. Job was started on 12/23 and completed early the next morning on 12/24; you would have never known they were working just before Christmas – their attitude was GREAT! Restoworx did a fantastic job with mold remediation. JOHN D. did our inspection and walked us through the purchasing process. He was honest, professional and fantastic to work with! All in all – EVERYONE was great to work with. Our crawlspace looks amazing! I’m not afraid to go under the house any more. Professional, courteous and prompt. We will definitely call Tarheel for any future needs!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

John, Chris, Taylor did a great job with their install I am glad I called Tarhreel Basement Systems

John, Chris, Taylor did a great job with their install I am glad I called Tarhreel Basement Systems

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very professional.Jess has excellent communication skills!

Very professional.Jess has excellent communication skills!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions…

Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions we had in detail. I highly recommend Tarheel Basement Company.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

They were on time, very nice and professional. Juan S, Alex S and Demarte S finished the job quickly. Juan came in and told me what they…

They were on time, very nice and professional. Juan S, Alex S and Demarte S finished the job quickly. Juan came in and told me what they did. Thank you very much for fixing my problem with such a pleasant crew.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Can't say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all …

Can't say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all week long to get the job done and what they accomplished was beyond my expectations I am so thrilled over my seller my basement and my crawl space being secured from any water damage now!!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel Cocker was very friendly and helpful for my 2 year follow-up inspection.

Joel Cocker was very friendly and helpful for my 2 year follow-up inspection.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Mike,colt 45, harry and tremaine did a wonderful job.I am proud of the work they did and cant wait to show my brother! Thank you

Mike,colt 45, harry and tremaine did a wonderful job.I am proud of the work they did and cant wait to show my brother! Thank you

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jacob did an excellent job & kept my mom informed during the whole process. Although it was very pricy, it was well worth the money saved…

Jacob did an excellent job & kept my mom informed during the whole process. Although it was very pricy, it was well worth the money saved on the electricity & fixed water issues under the crawl space.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My husband and I purchased a home only to find out after we closed that was literally falling down around us. After calling several…

My husband and I purchased a home only to find out after we closed that was literally falling down around us. After calling several companies and being told it was beyond the scope of what they could handle, we found Tar Heel. If I had only known then what I know now I would have saved myself so much time and stress and called Tar Heel FIRST. Paul, who came out originally, the Structural Engineer Bobbie and Ronnie the Project Manager were able to put a plan together to save our home. They genuinely treated our home like their own. The Foreman Gary Hacker and his Technicians Sam Jarvis and Dalton Brown who came out to do the work (along with Cory and Axel) were professional, kind, and extremely knowledgeable. My home will be able to stand for another hundred years because of their work. Thank you, Tar Heel.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The Nathan Griffin, Nestor Bautista, Noe Gomez team were great! On time, did a great job. Thanks guys!

The Nathan Griffin, Nestor Bautista, Noe Gomez team were great! On time, did a great job. Thanks guys!

Al Lewis Construction LLC

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Work was done in a timely and professional manner. Javona Gill and Onyx Gunter fully explained work done. I would highly recommend Tar Heel …

Work was done in a timely and professional manner. Javona Gill and Onyx Gunter fully explained work done. I would highly recommend Tar Heel Basement Systems and these two individuals and would most definitely use them for any additional needs.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian and Shyhine did a great job. They were timely, professional, knowledgeable, and friendly as well. Highly recommended!!!

Ian and Shyhine did a great job. They were timely, professional, knowledgeable, and friendly as well. Highly recommended!!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to…

Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to the arrival times promised. They kept us up to date on the work in progress and gave a thorough walk-through afterwards to make sure everything was to our satisfaction and that we understood the system.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Cameron S, Gerritt T, Ethan S were absolutely professional and courteous. They arrived on time, answered any questions we had, cleaned the…

Cameron S, Gerritt T, Ethan S were absolutely professional and courteous. They arrived on time, answered any questions we had, cleaned the area after they finished and made sure we were satisfied. I would highly recommend them!!!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jared, Mike and Shy did excellent work. They advised me when they were enroute to my house and kept me informed on the progress of my crawl …

Jared, Mike and Shy did excellent work. They advised me when they were enroute to my house and kept me informed on the progress of my crawl space encapsulation. I cant tell you how happy I am to get dirty nasty space looking so spiffy clean and hope to reap utility rewrds during peak cold and hot seasons. Thank you so much and I would definitely recommend thes guys !!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

John, the Field Inspector; Sarah, the Project Coordinator; and Tom and Tyler, the Installation Technicians, were all simply outstanding in…

John, the Field Inspector; Sarah, the Project Coordinator; and Tom and Tyler, the Installation Technicians, were all simply outstanding in their professional knowledge, skills, and expertise. Their communication was flawless in keeping me informed about the schedule and all details of the process.To find cracks in the floors of one’s home is a very unnerving experience, but to find such responsive and excellent professionals to successfully repair the situation leaves one completely reassured that the serious issues have been completely resolved.From the initial inquiry to the completion of the project, my experience is that Tar Heel Basement Systems is simply the Best in the Business in terms of total customer satisfaction and service. I could not recommend them more highly.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

This review applies only to the person, Lisa, that helped complete our project. Our encapsulation project took over a year and a half to…

This review applies only to the person, Lisa, that helped complete our project. Our encapsulation project took over a year and a half to complete. It was a long process of phone calls not returned, emails not answered, and follow up not done. But, once Lisa became my contact, she made sure that everything was done when it was supposed to be done. That included multiple trips to fix problems found in inspections, multiple county inspections, and a refund for electrical work that I paid for twice. When Lisa said it would happen, it did. What a refreshing change from the previous 16 months. Great job, Lisa!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The the professional manner in which every part of the team approached the job at hand was far above my expectations. The Foreman, Shane…

The the professional manner in which every part of the team approached the job at hand was far above my expectations. The Foreman, Shane English introduced his team Evan Boswell and Jaziah Christ to me. They were courteous, hard working, kept the job site clean and organized. They were very timely arriving at job site. No waiting on my part. They ask me several times if I had any questions. And they placed items back where they needed to be. I have several other projects in mind for Tarheel Basement Solutions. I would not hesitate to recommend them for your projects.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Nathan Addington just left my Mom's house after a routine service inspection. He was so nice and very thorough! Thanks to him, we found…

Nathan Addington just left my Mom's house after a routine service inspection. He was so nice and very thorough! Thanks to him, we found out the gutter downspouts are in need of repair and some need replacing. We ordered from him right then and there! He even told us we qualified for an extended warranty for a very special price. I have been very satisfied with Tarheel Basement over the years and they continue to provide quality personnel and support! Thank you, Nathan, for being so sweet to us old folks!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Every person involved in this process were excellent representatives for Tar Heel Basement Systems! From Mathew whom explained the process…

Every person involved in this process were excellent representatives for Tar Heel Basement Systems! From Mathew whom explained the process to Juan and his crew installing and Elizabeth in her capacity as office liason did a great job!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They…

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the…

⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the time to truly understand the problem. He spent hours carefully measuring and evaluating my situation, providing a thorough, pressure-free assessment based on facts—not sales tactics. His professionalism, knowledge, and honesty set him apart from everyone else. If you’re looking for someone who knows their craft and puts the customer first, ask for Jay by name. Tar Heel Basements is lucky to have him

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had a great experience with Tarheel Basement Systems who performed concrete lifting and stabilization on my driveway. Roswin and Justin…

I had a great experience with Tarheel Basement Systems who performed concrete lifting and stabilization on my driveway. Roswin and Justin were good communicators, very professional and very tidy. I highly recommend this outfit.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I have used Tar Heel Basement Systems on three different occasions and found them to do excellent work. Recently I had my existing sump…

I have used Tar Heel Basement Systems on three different occasions and found them to do excellent work. Recently I had my existing sump pump replaced with a dual pump with a battery back up. Austin Moody and Chris Perdomo did a beautiful install and explained the operation to me. They even hauled off an old pump for me.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.

Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Absolutely a great experience and totally seamless. From inspection, to customer contact and scheduling, to installation, all from a top…

Absolutely a great experience and totally seamless. From inspection, to customer contact and scheduling, to installation, all from a top rated professional team. My installers, Mike J and Aaron F., could not have been more friendly and kept me informed everyday of arrival times and work completed for that day. They answered any questions I had and provided additional information I hadn't even thought of. All work was completed with clean up on time as scheduled. Thank you TarHeel Basements team for your A-1 service!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Today Jackson from Elkin came to repair – finish an unfinished area on my cellar steps that had been left partially open / or came un-…

Today Jackson from Elkin came to repair – finish an unfinished area on my cellar steps that had been left partially open / or came un- sealed He did a magnificent job!!! Very neat, totally above my expectations I’m very happy. Thanks for sending him

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel C came out to do an inspection of work that was previously done by tarheel. Extremely thorough and professional. Would recommend!

Joel C came out to do an inspection of work that was previously done by tarheel. Extremely thorough and professional. Would recommend!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were…

Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were thorough and meticulous in their inspection and work on our basement installation. I highly recommend Tarheel Basement for anyone needing basement/foundation work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Tarheel Basement Systems did a great job encapsulating our crawl space! Nestor, Luis and Felipe were professional, prompt and clearly…

Tarheel Basement Systems did a great job encapsulating our crawl space! Nestor, Luis and Felipe were professional, prompt and clearly communicated every step of the process. We are very satisfied and would recommend Tarheel to anyone.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

From the time I chose Tar Heel Basement Systems, the communication was excellent and everything went smooth. Nick and Devon were very…

From the time I chose Tar Heel Basement Systems, the communication was excellent and everything went smooth. Nick and Devon were very professional and did a great job stabilizing the foundation, cleaning up and making sure we were satisfied with the outcome. I would definitely recommend Tar Heel Basement Systems and their crew!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tae.s Edwin.c Sam.p Great job for me.

Tae.s Edwin.c Sam.p Great job for me.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Dan Cookingham came to inspect crawlspace for termite damage. He was extremely thorough and knowledgeable, provided tons of photographs,…

Dan Cookingham came to inspect crawlspace for termite damage. He was extremely thorough and knowledgeable, provided tons of photographs, explained them to me, and didn't try to sell me something I didn't need! Couldn't be happier, highly recommend!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

A great overall experience with Groundwork’s! Wonderful communication, knew exactly what to expect and when the work was scheduled to start….

A great overall experience with Groundwork’s! Wonderful communication, knew exactly what to expect and when the work was scheduled to start. All of the men that worked on our project were very professional and answered all our questions regarding the completed project. Would recommend them to anyone needing foundation repairs!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great communication and planning. Install went according to plan. Thank you for the 5 star service.

Great communication and planning. Install went according to plan. Thank you for the 5 star service.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had Tarheel Basement do some leveling concrete work at our church. They were extremely professional, efficient, and friendly. They also…

We had Tarheel Basement do some leveling concrete work at our church. They were extremely professional, efficient, and friendly. They also cleaned up when the job was done. I hope I get their names right-Joe and Josh (working in place of Thomas) -did an outstanding job. I would absolutely recommend them!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had many apprehensions about the job wondering if I made the right choice of contractors but when Juan S. and Alex S. rolled up to my…

I had many apprehensions about the job wondering if I made the right choice of contractors but when Juan S. and Alex S. rolled up to my house I was immediately blown away by their openness and politeness. They were genuinely honest in their accessment and actually told me that the treatment might not work and gave me choices of one was " no charge" and left with a smile which in turn gave me a little bit more of faith in humanity. Would recommend this company to my friends as well as anyone else.

Is Basement Waterproofing the Right Solution for me?

Basements can be damp, dark, smelly, and saturated with water. Many homeowners avoid their basements and think of them as “out of sight and out of mind” for those reasons. But this can put your health and your family’s well-being in danger.

Wet basements are the perfect homes for pests, mold, and musty odors, which can be detrimental to anyone in the house with asthma, allergies, and other breathing problems. Why put your loved ones’ safety at risk and waste a perfectly good space? Properly waterproofed basements can be used for secure storage, a movie or game room, extra living space, and much more.

Before moving in the comfy couches, big TVs, or storage bins, make sure these items will not sustain water damage or other ill fates by protecting the area with quality waterproofing solutions. The products we offer at Tar Heel Basement Systems include an interior drainage system to intercept any leaking water from the walls and floor, a sump pump to remove this water from the basement, a vapor barrier to prevent moisture and vapor intrusion from the walls, and a dehumidifier to control humidity. All these solutions work together to keep your home safe and dry, and everything can be customized to meet your specific waterproofing needs.

FAQs

We’ve saved the best concern for last. This is one of the most commonly asked questions we hear from homeowners. And rightly so. Your home is the most significant investment you’ll ever make, and you want to be sure you’re using quality solutions to protect it.  

Homeowners can expect to spend an average of $4,000 on basement waterproofing, with different projects ranging from $2,000 to $10,000. And the return on investment from basement waterproofing is estimated to be around 30 percent. But when you think about it, the health and structural and safety benefits, as well as peace of mind you’re investing in, are priceless. 

Every home is different, and every project calls for different solutions. That is why we cannot offer you a ballpark estimate over the phone. It’s important for one of our inspectors to physically visit your house to better understand what is going on. We are able to customize solutions specific to your repair needs. Your inspector will take into consideration your repair goals, the severity of damage or problem areas, square footage, and your budget. It’s not just a “one size fits all” fix. 

Contacting us for an expert opinion is your best way to go. We will not try to throw bandages on the problems, push you to buy unnecessary products, or provide sub-standard quick fixes. 

We install only the very best solutions that are proven to permanently address your wet, leaking basement once and for all. It’s our commitment to you and your family. The products we use are manufactured in the USA and are designed to work together to give your basement complete protection.   

Our professional team will work with you every step of the way to design the best basement waterproofing system to perfectly fit your home’s repair needs.  

These are the solutions and how they work: 

  • Interior Drainage System – The best way to waterproof a basement involves interior drainage channels. To collect seeping water from your walls and floor, we’ll place BasementGutter™ in the sub-floor throughout the basement’s perimeter. We also can place grated drainpipes in the floor in front of stairs and walk-out access points and tie these sections into the rest of the BasementGutter™ system. Water that is collected by these specially designed systems is then directed to a sump pump system. We also can use grated drainage  
  • Sump Pump System – Once the leaking water is collected, it needs somewhere to go other than back onto your floor. Our interior drainage systems discretely direct this water to a reliable sump pump system to be pumped out of the basement and away from the house. We have a variety of SafeDri™ sump pump systems to meet your waterproofing needs – the SafeDri ™ Pro X Premier Sump Pump System, SafeDri ™ Battery Backup System, SafeDri ™ TripleSump ™ Pump System, and SafeDri ™ Pro Crawl Space Sump Pump System. 
  • Dehumidifier – For a truly safe, dry, and healthy space, you also need to condition the air. Our powerful dehumidifier unit is energy-efficient in cleaning and filtering the air, controlling moisture and humidity, eliminating odors, and reducing potential mold growth. Unlike convention dehumidifiers, our unit is self-draining and can be directed to perimeter drainage or sump pump systems so there are no buckets to have to worry about emptying. 
  • Frozen Discharge Line Prevention – Water being pumped out of a basement by way of a sump pump system exits through discharge lines. The lines outside the house could potentially freeze or become blocked, and this allows water to flow back into the basement. To prevent this from happening, we can attach the FreezeGuard™ outlet to the exterior sump pump discharge line. 
  • Crack Repairs – We can seal and repair any wall cracks to prevent water intrusion. Our foundation repair solutions may also be needed for significant cracking and wall movement. 

Now are you ready to take back your home and make it a better place for your family to live and grow? As you start to plan for your repairs, you might be eager to run out to your neighborhood home improvement store to gather supplies. You may be very handy and capable of fixing different things around your home, but waterproofing a basement is not something you and a friend can tackle in a weekend. These types of repairs are serious work and are best left to professional contractors.  

There’s nothing to stop you from applying something like a sealant or paint to your walls, but these materials are only temporary quick fixes that will not permanently solve your leaking water issue. Sealants and paints will pop and flake, indicating a lingering moisture problem. Water also can find another way in because it follows the path of least resistance. 

Instead of wasting money on fast fixes that you’ll only have to spend more time and money reapplying, fix your wet basement the right way the first time around with trusted solutions from a reliable contractor. 

We know it can be intimidating working with someone you don’t know, and you’ve probably heard stories from friends and family members who had awful experiences with contractors. So, it’s understandable that you’d feel wary of working with a contractor yourself. But don’t let that totally influence your decision. 

Before hiring a contractor, make sure you do your homework and are comfortable with who you bring into your home. Ask for reviews; references; proof of insurance, licenses, and other certifications; a written contract; and examples of work that has been completed.  

Now that you’ve read about potential problems in your basement and how they got there, aren’t you ready to get rid of them? Why would you want to live in a wet, uncomfortable house and subject your family to harmful conditions? There are so many ways you and your family can benefit from wet basement repair. Here are just a few of the perks: 

  • Better Health & Quality of Life 
    Mold loves nothing more than wet, damp, and dark areas like basements. So, if you’ve got any kind of leaking or standing water in your basement, chances are you’ve got mold growing there, too. Half of the air you breathe comes from below-grade areas like basements and crawl spaces. So, if there’s mold in these areas, it’s also circulating in the air throughout the rest of the house and affecting you. This can lead to and worsen health problems like asthma, allergies and respiratory issues. By having a properly waterproofed basement, you are eliminating the chance for mold to thrive and investing in the health and safety of everyone in the home. Having a trusted dehumidifier installed also helps control moisture and humidity, as well as improve overall air quality. 
     
  • Enhanced Structural Stability 
    Leaking water also affects your home’s structural integrity. If you have block foundation walls, water can easily saturate and seep through the porous material and find its way inside through any crack or gap. If water has nowhere to go, it starts building up inside the walls. Coupled with hydrostatic pressure, this results in an unsafe mess. Another issue we’ve run into is wooden floors and supports affected by dry rot. Don’t subject your loved ones to an environment that could cave in at any time. When you have your basement properly waterproofed, you also are ensuring a longer lifetime for your home. 
     
  • Improved Energy Efficiency 
    Below-grade areas like basements are naturally cooler, but any leaking water also can cause more of a temperature drop. This will lead to more running time for your furnace, and higher heating bills. And during warmer, humid days, the air conditioner will be over-worked as you try to keep your house cool. Having reliable waterproofing and dehumidification solutions to protect your home also will protect your wallet by lowering your energy bills. 
     
  • Increased Real Estate Value 
    Many different factors can affect a home’s real estate/resale value, but it’s important for you to be aware of the condition of your home regardless. This includes any issues with water seepage, dampness or standing water in the basement, drainage on the property, and flood hazard. Homeowners in North Carolina who are selling their house are required to complete the State of North Carolina Residential Property and Owners’ Association Disclosure Statement to the best of their ability. Being honest about any known issues when it comes to leaks and waterproofing sets clear expectations regarding the quality and condition of the home. Buyers expect a dry basement.  

An unpleasant smell in your basement makes your home less comfortable to live in. That doesn’t mean that your home’s unlivable, though. How can a musty smell in your basement impact the stability of the rest of your home? 

Musty Smells and Greater Water Damage 

Musty smells aren’t pleasant to deal with, it’s true. They can prematurely age your home and make your entertaining areas less pleasant to spend time in. Mustiness tends to indicate more than just your home’s age. It also serves as an indicator of greater damage throughout your home. 

The longer you allow mustiness to reside in your basement, the more likely it is that your basement is going to take on structural damage. That mustiness, as mentioned, is moisture. That moisture can get absorbed into your home’s structural supports, where it can weaken them or otherwise contribute to the hydrostatic pressure in your basement. The longer this kind of damage sits, the worse it gets. If you choose to forgo essential repairs, then you may find yourself several months down the line dealing with a cracking chimney or even a sinking foundation. 

Unpleasant Smells and the Value of Your Home 

It isn’t impossible to sell a home with basement damage. It’s not even impossible to sell a home with a musty smell. It is, however, much more difficult to do this kind of work. For starters, you’re going to have to list any damage your home’s taken on in your home’s listing. There’s no hiding basement damage, no matter how inconsequential you may think it is. 

Not only will word of a damaged basement make your home more difficult to sell, but it will also reduce the overall value of your home. While you can sell a home with persistent musty smells, you’re going to have to convince future buyers to take on the challenge of repairs. To do so, you risk losing up to 30 percent of your home’s market value to what are effectively reparations. If your primary concerns lay with the cost of repairs, it’s important to compare and contrast what you might spend on said repairs versus what you might lose when you eventually go to sell your property. 

A sump pump is a kind of drainage system that collects water into a pit and then pumps it out of and away from the foundation. It’s a perfect device for homeowners who have basement flooding problems and need to keep that part of the house as dry as possible. If you already have a sump pump in your basement, you should know that it may not be enough to have just one.

Living in Northern North Carolina means that your property probably sees a lot of water. It would be worth investing in a second or even a third pump for your sump pump in order to keep up with the incredible amounts of water that flows around your foundation. If your sump pump gets overworked because of all the water it has to continuously pump, it will have a shorter lifespan and malfunction sooner than it should. When this happens, your basement will quickly flood, and the structural damages as a result of that failure will cost more than a second pump. All of the sump pumps in our SafeDri™ series can all be installed with a backup battery system that will guarantee a dry basement at all times.

If you’re unsure if you need another pump, simply observe your sump pump during the summer. Summer is the rainiest season in North Carolina, so watching the sump pump when it’s at its most active will give you all the information you need. If the water is flowing into the pit at an excessive rate, you need to invest in another pump. Doing so will ensure that the device functions for years without failure.

Why is Basement Waterproofing Needed?

Basement waterproofing is a necessity in any home built in areas with high humidity and frequent rain. This helps your home stand up to wet weather and protect it from water and vapor intrusion. Here are some common reasons why your home may need a quality waterproofing system.

The red clay cliff, crowned with lush green vegetation, stands resilient like expertly applied basement waterproofing against the forces of nature.

Environmental Factors

North Carolina is known for its red clay soil, but it wreaks havoc on homes. Clay is an expansive soil that becomes easily saturated and holds onto water. Since areas like Raleigh and Winston-Salem experience frequent rain year-round, this adds fuel to the fire. Overly saturated soil creates hydrostatic pressure that is exerted on foundation walls and leads to cracks and leaks, and even basement flooding and wall collapse.

For Sale sign outside of home.

Real Estate Value

A wet, moldy basement can impact the sale and overall value of your home. Many buyers in today’s competitive market want turnkey houses free of problems, and a nasty basement can be an instant turnoff. If you don’t want to deal with a water-damaged basement, why would potential buyers? It’s best to have the basement properly waterproofed to protect and even boost your home’s value.

Air Quality Throughout Your Home

Because of the stack effect – the movement of air in your home from bottom to top – about half of the air you are breathing in your house comes from the basement. If your basement has high humidity, musty odors, mold, and pest droppings, all those things are circulating in the air throughout the rest of your home. Not only is this unnerving to think about, but these hazards can be dangerous for anyone in the household, especially those with breathing problems.

Common Basement Waterproofing Tips & Mistakes

In our almost 20 years in the basement waterproofing and foundation repair industry, we have heard and seen it all. But we are committed to educating homeowners just like you, as well as providing exceptional service and trusted waterproofing solutions.

Helpful Basement Waterproofing Tips:

  • Invest in a Quality Dehumidifier: Homes in areas like Stokes County and coastal Wilmington are no stranger to humidity. Having a reliable dehumidifier to control moisture and humidity in your basement is essential. Conventional units are not built for larger areas like basements. But at Tar Heel Basement Systems, our energy-efficient, self-draining dehumidifier can stand up to the challenge without breaking the bank or negatively impacting your energy consumption.
  • Monitor Exterior Drainage Systems: While the waterproofing system we offer is installed inside your basement, it’s important to keep an eye out for your exterior systems. This includes your gutters and downspouts. If either of these pieces is clogged, damaged, or allows water to collect near your foundation, basement leaking and damage can quickly develop. Make sure you check and clean your gutters and downspouts at least twice a year, and angle downspout extensions and landscaping away from the house.
  • Trust Local Waterproofing Experts: Our professional team has years of experience in the industry, and we know exactly what challenges North Carolina basements face and how to fix them. Our specialists will complete a thorough inspection inside and outside your home, recommend the best solutions tailored to your home’s unique repair needs, and treat your home as their own as they install these products to keep your home protected.

Mistakes to Avoid When Waterproofing Your Basement:

  • Installing DIY Solutions: There are many areas of your home that can benefit from DIY projects, but your basement is a delicate, tricky area. Many repairs like “waterproof” paints and sealants available at big box stores are only temporary patches and do not address the root of your basement problems.
  • Not Investing in a Comprehensive Waterproofing System: While every basement is different with their own requirements, only having one piece of the waterproofing puzzle is not going to keep your home dry. Sump pumps are a great solution for many homes, but they also must be coupled with an interior drainage system to be fully effective. Moisture may still be an issue, so it’s important to have a reliable dehumidifier and even a vapor barrier installed as well.
  • Hiring a General Contractor Instead of a Waterproofing Expert: Your home might need various projects to keep it in tip-top shape and hiring a general contractor to complete all the work is an option. However, while general contractors are “jacks of all trades,” they may not be certified professionals who specialize in basement waterproofing. For help with problems like a wet basement and musty odors, it’s important to select local waterproofing experts like our team at Tar Heel Basement Systems who are knowledgeable about everything related to basements.

Providing Expert Basement Waterproofing in North Carolina

Pennsylvania trusts Tar Heel Basement Systems for reliable basement waterproofing, crawl space, foundation, and concrete repair services. Contact us for a free inspection!  

Top Cities We Serve


TarHeel Basement Systems Service Map

Our Locations

Fayetteville Location

3400 Walsh Pky, Suite 220
Fayetteville, NC 28311

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

North Raleigh

208 Millbrook Rd. Suite C
Raleigh, NC 27609

Raleigh / Durham / Chapel Hill Location

8005 Knightdale Blvd
Knightdale, NC 27545

Wilmington Location

2155 Enterprise Dr. NE
Leland, NC 28451

Winston - Salem / High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103